ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining, energy and agriculture industries. With leading brands such as Mining Journal, Mining News, Mining Magazine and Australia's Mining Monthly, Aspermont is at the forefront of development in new media technologies which enables enhanced delivery of its content services. In addition, we have launched established events that cover Mining Operations and Mining Finance sectors.

We have an opportunity for an Australian or Singapore based Senior Customer Success Executive to join the global Customer Success Team in supporting our sales team and delivering excellent service to clients.

YOUR ROLE

You will be a front facing representative to our key clients who have purchased our media, data, and custom media solutions. The role requires the ability to show leadership by working in collaboration with other departments and providing support on new commercial projects developed from our Content Works and Mining Journal Intelligence division.

Customer service management will also extend to managing existing relationships with clients that book annual advertising programs by co-ordinating bookings, paperwork, and program delivery.

Our services require you to work closely with our marketing teams to look at ways to promote and distribute content and solutions.

The senior position will require you to show excellent mentoring skills to the wider customer success team, supporting the Customer Success Team Leader with training, onboarding, and project management.

Your role will have a reporting line into the Customer Success Team Leader based in London and will also collaborate with our Chief Commercial Officer, also based in the UK. The role requires the ability to think independently and to be initiative-taking in the management of campaign delivery and communication.

Your day to day role will include:

• Responding to incoming requests and queries from clients and to respond independently and efficiently
• Proactively communicating and updating clients on their marketing programs
• Actively working on integrated marketing programs sold to clients and support the CCO on product build, execution, and reporting
• Manage full workflow of our webcast and podcasts sold by the international sales team
• Work in collaboration with marketing to co-ordinate initiatives to promote our services to our client base
• Function as a point contact for those clients that are booking annual or individual campaigns. Although not a sales task, being able to take orders, schedule bookings and secure signed orders and traffic activity will be a key task
• Provide support with the creation of bespoke marketing collateral for the sales team
• Support the Customer Success Team Leader on bridging gap between sales and events. Includes updating event tracker document, keeping events and marketing updates on inbound sales, and keeping sales updated on available inventory
• Provide day to day support to the Customer Success Team Leader and CCO on new initiatives and project development
• Strengthen relationship and communication between the global sales teams
• Develop standards that are bult around culture and delivering outstanding service levels to stakeholders

ATTRIBUTES AND EXPERIENCE YOU'LL HAVE TO BE SUCCESSFUL IN THIS ROLE:

• Ideally comes with customer success or sales experience
• Customer focussed mindset
• Ability to conduct powerful openings and comfortably respond to client objections
• Excellent presentation skills both face to face and via video call
• Clear communicator
• Effective time management and organisational skills, with a key focus on accuracy and attention to detail
• Experienced in project managing
• A hard work ethic
• Proficiency in Microsoft Excel, Word and PowerPoint
• Hass a solutions focused approach and is comfortable identifying gaps, brainstorming solutions and supporting customers to implement them
• Is able to work well both independently but as part as a team
• Has a passion for learning and adding value
• Has experience of and enjoys streamlining processes and driving efficiencies

Location:
The role can be based in Perth, Australia or Singapore

WORKING AT ASPERMONT

We offer a hybrid working approach, offering the opportunity between both from home, and our Perth office. Whilst working from home, you will benefit from managing your day how you chose around your work priorities and meetings. On your days at the office, you will benefit from being based in an office location in the central Perth CBD, or a WeWork office within Singapore with other team members. Our full-time working hours are 37.5 hours per week.

This is an opportunity join a progressive publisher at the forefront of delivering quality content to key sectors of the economy. Aspermont Ltd is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining and energy industries. With leading brands such as Mining Journal, Mining News, Mining Magazine and Australia's Mining Monthly, Aspermont is at the forefront of development in new media technologies which enables enhanced delivery of its content services.

On the events side Aspermont has developed the leading mining innovation and technology series "Future of Mining" with events being held across the US and Australia. Aspermont also runs the global mining finance event "Mining Journal Select" annually in London, and has this year launched a complimentary Australian focused investor event in Perth.

Aspermont has invested 20 years in building a commercial model for business-to-business media founded on providing high value content to a global subscriber base. We're scaling this B2B model to serve new sectors and new countries and in new languages to maintain global leadership.

We are ASX listed with offices in the UK, Australia, Brazil and the Philippines.

ABOUT THE FUNCTION:

The subscriptions team at Aspermont are responsible for the growth and development of our paid subscriber audience. The focus of the team is split between generating new business accounts, and renewing and expanding existing subscriber accounts both in terms of their value, but their size and scale.

With our subscriptions revenues continuing to grow, we are looking to recruit an additional account manager to join our existing team to drive revenue growth across our range of mining and energy products. This role will report to the Subscription Team Leader.

YOUR ROLE

Your role will have responsibility for generating increased revenue from existing subscribers, both by increasing the number of users on each account but also incorporating additional products and services. There will also be opportunity to further explore and develop the potential of these accounts, by identifying additional opportunities, such as other divisions and teams who are currently not part of the existing subscription package. Also driving delegate sales for our specialist events.

Alongside this there will be opportunity to generate new business by working across leads sourced proactively and those generated by our global marketing team.

You will be adept and experienced in account management, enjoy building client relationships and selling multiple services across different company types. As well as dealing with current renewal contacts and subscribers you will be expected to be proactive and be able to show initiative to build your own pipeline of new business prospects and ensuring the CRM is updated.

YOUR CONTRIBUTION TO THE BUSINESS WILL INCLUDE:

• Driving sales to achieve monthly sales targets for new business and renewal subscriptions.
• Identifying sales opportunities and supporting year on year growth of subscriptions.
• Consistently meeting and exceeding client expectations to maintain and drive customer engagement.
• Generating and providing feedback to develop/enhance the subscriptions offering.
• Working with events to book delegates and ensure agreed events targets are achieved.

ATTRIBUTES AND EXPERIENCE YOU'LL HAVE TO BE SUCCESSFUL IN THIS ROLE:

• Extensive corporate sales experience.
• Good understanding of Aspermont Australia's targeted industry sectors.
• Ability to build rapport quickly and strong negotiation skills with all stakeholders, including senior decision makers.
• Solution focussed with a great customer service ethos.
• Exceptional communication skills, both written and verbal.
• Good time management.
• Proficiency in Microsoft Office, including Outlook, Excel, Word and PowerPoint.
• Solutions driven and self motivated.
• The ability to work in a team environment.

WORKING AT ASPERMONT

We provide a flexible working approach, offering the opportunity to work both from home, but also our Perth office a couple of times a week. Whilst working from home, you will benefit from managing your day how you chose around your work priorities and meetings.

Our full-time working hours are 37.5 hours per week and standard office hours are 8am to 4pm, although due to the varied global location of our employees, flexibility in working hours will be expected.

ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining, energy and agriculture industries. With leading brands such as Mining Journal, Mining News, Mining Magazine and Australia's Mining Monthly, Aspermont is at the forefront of development in new media technologies which enables enhanced delivery of its content services. In addition, we have launched established events that cover Mining Operations and Mining Finance sectors.

We have an opportunity for an Australian or Singapore based sales position to sell our solutions to Mining Companies based in Australia and working with our Senior Corporate Development Manager.

YOUR ROLE

Mining Journal is the oldest and most dominant brand in the Mining finance space that is accessed by a global investor and mining community, there are over 700 mining and energy companies that are listed on the ASX that are continually looking to generate investment from professional and retail investors. These will be individuals, funds or professional investors who will buy shares in these companies.

Many of these mining companies are at exploration or discovery stage, so investors will look at these as attractive long-term investment opportunities.

Mining Journal and MiningNews.net covers this investor audience and can offer solutions that include events, content creation, podcast, video, and digital solutions. MiningNews.net provides the latest financial updates and news of the Australian resource industry.

This role will be to manage mining companies listed in Australia and to sell our investor-based solutions. This will involve speaking to CEO, Investor Relations, and PR decision makers to discover how they are looking to raise investment, what type of investors they are looking to engage with and what marketing they would like to undertake.

The successful candidate will be able to demonstrate comprehensive coverage of their allocated client patch, the ability to ask probing questions, build long-term relationships, listen to client needs and to clearly articulate our solutions.

Services we provide include one to one investor meetings, live events, advertising and content creation (where we help create video and partner content).

Typically, this market will be characterised by investor meetings, curated at virtual or live events. However, no supplier can offer the ability to create integrated content led investor programs that will be distributed across premium global brands. We require an intelligent individual that can present market solutions to Mining company CEOs in compelling, annual, and tactical packages and elevate our services to a greater strategic level.

Your role will have a dual reporting line into the Senior Corporate Development Manager based in Perth and the Chief Commercial Officer based in the UK.

YOUR CONTRIBUTION TO THE BUSINESS WILL INCLUDE:

• Establishing connections and relationships with listed Mining and energy companies (Juniors) that are listed on ASX
• To gain an understanding of their marketing objectives and target investor requirements
• Identify milestones and announcements that the mining or energy company may wish to promote
• To promote our investor led solutions such as physical events, Investor roadshows (meetings), brand advertising and content services.
• Work in partnership with the Senior Corporate Development Manager to grow revenue by increasing spend from mining juniors and junior energy companies
• Identify sponsorship opportunities with companies offering professional services to the junior energy and mining sectors
• To establish annual programs and innovative solutions to your clients

ATTRIBUTES AND EXPERIENCE YOU'LL HAVE TO BE SUCCESSFUL IN THIS ROLE:

• Experience of business development
• Knowledge of global resource industry through Investor relations, sales, or PR.
• Proven track-record of establishing relationships with CEO and board level decision makers.
• A hard work ethic and focus on direct client conversations.
• Ability to conduct strong openings and deal with objections.
• Excellent presentation skills face to face and via conference call
• To use social, email and telephone channels to establish dialogue.
• A firm understanding of media and creative selling (digital, social)
• Experience in creating proposals
• Demonstrated ability to prioritise and manage a large account patch
• Effective time management and organisational skills, as well as strong attention to detail
• Proficiency in Microsoft Excel, Word and PowerPoint
• Strong communication and interpersonal skills
• Someone who works well in a team environment
• A person with ambition, energy, enthusiasm, and the desire to learn.

Location:
The role can be based in Perth, Australia or Singapore

WORKING AT ASPERMONT

We offer a hybrid working approach, offering the opportunity between both from home, and our Perth office. Whilst working from home, you will benefit from managing your day how you chose around your work priorities and meetings. On your days at the office, you will benefit from being based in an office location in the central Perth CBD, or a WeWork office within Singapore with other team members. Our full-time working hours are 37.5 hours per week.

This is an opportunity join a progressive publisher at the forefront of delivering quality content to key sectors of the economy. Aspermont Ltd is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining and energy industries and is at the forefront of development in new media technologies which enables enhanced delivery of its content services.

Aspermont is the leading media services provider to the global resource industries through a range of iconic titles such as Mining Journal, Mining News, Mining Magazine and Australia's Mining Monthly.

Aspermont has invested 20 years in building a commercial model for business-to-business media founded on providing high value content to a global subscriber base. We're scaling this B2B model to serve new sectors and new countries and in new languages to maintain global leadership.

Aspermont is ASX listed with offices in the UK, Australia, Brazil.

ABOUT THE FUNCTION:

With our subscriptions revenues and subscriber base continuing to grow, we are looking to recruit a New Business Subscription Sales Executive to join our existing team to drive revenue growth across our range of mining and energy products.

Aspermont's success over the past five years within subscriptions has been built from our account-based selling and marketing approach, and this role plays a vital part within this process.

You will be part of an international subscriptions sales team who are primarily located across the UK and Australia that maintain and drive activity across MNN, AMM, ENB, PNG capitalizing on our strong recent new business performance, and the opportunities that are available to Aspermont across both the wider Asia region as well as Australia.

YOUR ROLE

The role will take responsibility for bringing in new business from existing inbound leads, as well as proactively selling into targeted institutions. The role is fast paced, and you will be selling to an international client base across a range of publications and services.

You will be joining an existing international subscription sales team spanning London, Perth and Belo Horizonte, and should enjoy working and being part of a team, as well being happy to work independently.

You will be working across both the mining finance and mining operations industries, as well as energy which is a huge growth opportunity for us as a business.

Excellent leads will be provided by marketing, these will range from prospects downloading sample information to people requesting trials. Alongside these enquiries you will be expected to be proactive and be able to show initiative and build your own pipeline of new business prospects. You should be confident in managing and developing sales opportunities spanning the complete sales cycle, from prospecting to closing. Full sales training and support will be given, alongside industry and product training to ensure you are fully equipped to succeed in your role.

YOUR CONTRIBUTION TO THE BUSINESS WILL INCLUDE:

• Achieving monthly personal new business subscription sales targets and helping the team to achieve its overall goals.
• Helping increase our subscriber footprint in Asia across mining companies, investors and suppliers.
• Identifying major gaps in our Australian subscriber base across both mining finance and ops, as well as energy.
• Playing a key role in building out of our energy subscriber base within Australia and New Zealand.
• Timely and accurate processing of orders
• Delivering a high-volume sales activity
• Feeding back data of our sales results through accurately tracking and reporting
• Maintaining a pipeline of prospects and maintaining and updating the CRM system
• Providing data to management on which lead types are most productive
• Working on events and achieving agreed event targets where required.

YOUR KEY STAKEHOLDERS WILL INCLUDE:

• Subscriptions sales and customer support team
• Marketing department
• Editorial and advertising sales
• Events team

ATTRIBUTES AND EXPERIENCE YOU'LL HAVE TO BE SUCCESSFUL IN THIS ROLE:

• Prior experience of selling on a corporate level, be it subscriptions, data, advertising or events
• Ability to negotiate with senior level decision makers
• Solution focused with the ability to build rapport quickly with prospects
• Exceptional telephone manner
• Great customer service ethos
• Good time management
• High level of computer literacy
• Quick learner with an ability to grasp new concepts
• Good understanding of the industry sectors in which Aspermont Media operates
• The ability to work in a team environment

WORKING AT ASPERMONT

We offer a hybrid working approach, offering the opportunity between both from home, and our Perth office. Whilst working from home, you will benefit from managing your day how you chose around your work priorities and meetings. On your days at the office, you will benefit from being based in an office location in the central Perth CBD with other team members. Our full-time working hours are 37.5 hours per week.

ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining, energy, and agriculture industries. With leading brands such as Mining Journal, Mining News, EnergyNews Bulletin, Mining Magazine, Farming Ahead and Australia's Mining Monthly, Aspermont is at the forefront of development in new media technologies which enables enhanced delivery of its content services. In addition, we have launched established events that cover Mining Operations and Mining Finance sectors.

THE FUNCTION:

Aspermont launched ContentWorks in 2019, a dedicated business unit that creates marketing and thought leadership content across the Mining, Energy and Agriculture industry sectors. The content we produce is in collaboration with clients where we will work to a defined brief to produce compelling content formats such as white papers, research, infographics, videos, case studies and custom websites to build stories on behalf of our customers. By providing access to our topic experts and global distribution channels we can fulfill clients content requirements at scale and provide premium channels to promote the content to key buyers.

2019 also saw Aspermont launch our Data services suite of products which provides highly targeted solutions that includes lead generation, account-based marketing (ABM) and programmatic retargeting to named accounts across multiple industry sectors. Our data services now extend to 14 industry sectors providing a transparent price per contact model for our customers.

Our coverage across the Energy sector was originally spearheaded by our EnergyNews Bulletin brand, but this has quickly expanded to an audience of over 2m global energy contacts that we can target, and team of topic experts and designers that can provide high value content solutions. We can now provide solutions that fuse the very best of our editorial expertise, high value design solutions and provide lead generation services at scale.

YOUR ROLE

We are now looking for a sales professional with proven experience within the B2B Energy sector to spearhead the growth of our content and data solutions across the global energy sector. This is a new role which will provide the successful candidate with the opportunity to own and lead this sector. This is a consultative, creative, and solution-based sales role where you will be engaging with clients to understand the content gaps, identify lead generation requirements and support them with their ABM requirements. Each solution sold will be unique to that client, bult around their business needs - no one campaign will be the same.

This is an exciting opportunity to lead our expansion into this sector and for you to be creative in the solutions that you offer, providing high value programs with clear KPI's. You will be supported by a dedicated Customer success team to ensure smooth delivery of your programs and outstanding customer service.

You will report into the Global Head of Sales / Chief Commercial Officer.

The Sales Manager - Global Energy will be responsible for:

• Engaging new customers and showcasing our content and data solutions
• Spearheading and driving new commercial opportunities and products within the Energy sector
• Build new contacts and apply global account mapping to identify global and regional budgets
• Driving brand awareness and undertaking client meetings / conference calls to present our services
• Cultivating solid relationships with existing and new customers to ensure a continuous flow of sales revenue
• Identifying promising prospects through research and referrals
• Selling products and services by establishing contacts and developing relationships with prospects and recommending solutions
• Work closely with colleagues within an engaging and collaborative environment
• Selling products and services by establishing contact and developing relationships with prospects and recommending solutions
• Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates revenue
• Communicate with clients to identify their marketing requirements
• Be part of a new regional business unit being built
• Sharing with global executive team insights and customer sentiment within the sector
• Looks at options to sell custom events or conference launch

The role requires a committed and creative individual that can build new relationships and identify new stakeholders

YOUR CONTRIBUTION TO THE BUSINESS WILL INCLUDE:

• Providing weekly reports on market feedback
• Undertaking client meetings and roadshows to share our services and build new revenue opportunities
• Working with existing address books to use relationships to support business development
• Maintaining a CRM database by keeping all information updated
• Providing accurate forecasting
• Leading the global Energy sales for the company and providing recommendations for growth
• Setting standards on approach and behaviour with rest of the sales team
• Working as a global ambassador for our Energy solutions
• Participating and contributing to quarterly goal setting with the rest of the sales team
• Becoming the global commercial lead for our Energy sector services

ATTRIBUTES AND EXPERIENCE YOU'LL HAVE TO BE SUCCESSFUL IN THIS ROLE:

• Proven experience in B2B Energy sales
• Excellent presentation and communication skills
• Excellent discovery question technique
• Knowledge of how to identify and connect with new business opportunities
• Ability to work alone and as part of a local team
• Strong negotiation skills
• Relationship skills to build long-term connections
• Excellent standard of proposal writing
• Understanding of data and content in the marketing attribution model
• Ability to create integrated proposals
• Strong Office, excel and PowerPoint knowledge
• Motivation to lead and own an exciting area of the Aspermont portfolio

WORKING AT ASPERMONT

You'll be able to benefit from a hybrid approach between based out of our local office, as well half of the time be based remotely/ at home. Our full time working hours are 37.5 hours per week, however we're open to considering part time employees, who have the right skills and experience.

This is an opportunity join a progressive publisher at the forefront of delivering quality content to key sectors of the economy. Aspermont Ltd is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

ABOUT ASPERMONT

Aspermont is a global media group that is the established leader in the delivery of paid content across all areas of the mining, energy, and agriculture industries. With leading brands such as Mining Journal, Mining News, Mining Magazine, Farming Ahead and Australia's Mining Monthly, Aspermont is at the forefront of development in new media technologies which enables enhanced delivery of its content services. In addition, we have launched established events that cover Mining Operations and Mining Finance sectors.

Aspermont is a UK Headquartered media group, listed on both the Australian Stock Exchange (ASX: ASP) and Frankfurt Stock Exchange and has offices across London, Singapore and Perth, and presence across North America and South America.

ABOUT THE ROLE:

We are seeking an Editor to join our team in Australia. As Mining News Editor, you will be responsible for producing high-quality written content focused on the mining industry for a business-to-business (B2B) publication. Your primary objective will be to deliver engaging and informative articles, reports, and other written materials that cater to our target audience of professionals and decision-makers within the sector.

You will be required to gather some data on ASX movements and commodity prices and be able to report on these findings in a clear and concise way. Mining News is at the forefront of market communications.

Your role will be instrumental in ensuring our content is best in class and continues to deliver high value add to our subscribers and new audiences. You will make critical decisions on the day-to-day running of the publication and its editorial agenda, as well as plan and, together with the Group Mining Finance Editor and Content Director, make future decisions on the direction of the publication.

You will be part of a team of three; leading two team members that are based in Perth.

This role will require close monitoring of the website, newsletters and other stats and regular communication with the commercial teams. In addition to aligning your content creation to editorial guidelines.

This role will report to the Group Mining Finance Editor, who is located within the UK.

CONTRIBUTION TO THE BUSINESS WILL INCLUDE:

• Audience analysis - identifying the needs and interests of our target audience within the sector. Tailoring the content plan to address their challenges and provide valuable insights to strategically enhance the brand.
• Playing a pivotal role in SEO optimisation - work in partnership with the marketing team and the content director on an SEO plan and ensure SEO best practice is applied across the team
• Social media and content promotion: assisting in promoting content through various channels, including social media, and participate in content distribution strategies to increase readership and engagement.
• Working with the data editor and ensuring data (visuals) is regularly fed into the content
• Driving networking opportunities, building rapport and strong relationships with the leaders across the energy sector
• Representing Aspermont at key industry events and through high-profile speaking opportunities

YOUR KEY STAKEHOLDERS WILL INCLUDE:

Internal:

• Group Mining Finance Editor
• Group Content Director
• People function
• Content Team
• Sales Team
• Creative & Production Team
• Marketing Team

External:

• Contributors and columnists
• Business leaders, industry associations, government officials, subscribers
• Media partners, event organisers
• Aspermont key clients

ATTRIBUTES AND EXPERIENCE REQUIRED IN THIS ROLE:

• Significant editorial experience
• Industry knowledge of the mining sector, with a passion for staying informed about the latest mining industry trends and developments
• Proven track record of developing data-driven analytical content
• Experienced in people leadership and growing and nurturing a team
• Creative and commercially focused
• Content planning and understanding analytics
• Proven research skills to gather relevant information from credible sources and analyse complex mining topics
• Familiarity with SEO principles and content management systems
• Ability to meet deadlines and manage multiple projects simultaneously
• Exceptional communication and collaboration skills to partner effectively with cross-functional teams
• Detail-oriented - excellent planning skills for people, projects, and strategy
• Excellent verbal and written communication skills

WORKING AT ASPERMONT

We offer a hybrid working approach, offering the opportunity between both from home, and our Perth office. Whilst working from home, you will benefit from managing your day how you chose around your work priorities and meetings. On your days at the office, you will benefit from being based in an office location in the central Perth CBD with other team members. Our full-time working hours are 37.5 hours per week.